LOBANG APP FAQ
Form
How To Create Payment Request for the Form
In the Menu, click on “Payment Collection”. Click on the “+” sign to create Payment Request. You will be presented with three options to create Payment Request. This will be explained further in the Payment section.
How To Edit the Orders of Users
At the bottom of the “Form Admin” page, you can view all orders. Click on any orders and you will find options to edit them.
What Does “Close Form” Do
Closing the form will not allow users to submit orders or edit their order anymore. If the OrderClosingDate has pass, then the form will also not be allowed to order.
On the “Form Admin” page previously described, you can find the share icon to share the link with the users.
How To Manage the Newly Created Form
In the Menu, click on “Created Forms” page. Once you click on the form, you will be in the “Form Admin” page, it will show you an overview of the orders that have been submitted. You can find more options on the MEATBALL icon (…).
How To Create Form
In order to create a form, you need to request to be host on this page info.lobang.app/host-request.
Payment
How to Send Payment Request to Users
In the Menu, click on “Payment Collection” and click on the Payment Request that you have created. You can copy the link to share to all payees. Payee will only see his or her own payment amount.
What is Create Combined Payment Request for multiple Forms
This has the same effect as the previous option (Create Payment Request for a Form). If a user make orders to multiple forms which was selected, then he will receive a combined Payment Request. For example, if a host create 5 forms and a neighbour order from 5 forms, the neighbour will receive only one combined invoice with all 5 forms amount being totaled up.
What is Create Payment Request for a Form
This will create payment requests for all users who ordered from a Form. This option will also confirm all orders and they cannot be edited anymore.
What is Create Payment Request for an Order
This will create a payment request for one user who ordered from a Form.
Service Limits
What is The Service Limit For Orders
Currently, we allow each form to collect 200 orders. If you require more, please send a service request.
What is The Service Limit For Forms
Currently, we allow each group to have 10 opened forms. If you require more, please send a service request.
What is The Service Limit For Group
Currently, we allow each hosts to create 2 groups. If you would like to request for more group, please send a request through https://info.lobang.app/request/